"With its activities, ELMO Intermédia Kft. undertakes the role of an expert, authentic, creative and reliable partner on the markets of environment information management, IT, marketing communications and language school services.
Our mission in these areas is to seek out ambitious, efficient and customer-oriented solutions from both simple or short (one-minute long) processes to complex or long (several months) ones.
Although our commitment to quality is originated from the internal demand of the management and associates, our goal is to make our external and internal processes as embraceable and natural as possible for both the company management and our customers. We intend to preserve our positive reputation already established, which may appear from the regular customer satisfaction surveys. We believe that we must keep in mind the needs of our partner, even if he comes to employ our services on a regular basis. The commitment of an organization toward quality can be best measured on the way it treats its regular clients. We truly believe that it is not enough to win customers: we must also keep them by ensuring permanent quality of services.
Associates of ELMO Intermédia Kft. are highly qualified, internationally
acknowledged specialists with broad expertise. Nonetheless, we must not forget
that our world and environment is changing by leaps and bounds, especially
because the backbone of our company is the information technology, which is
probably the most dynamically developing area of our time. Our customers are
surrounded by this very same eventful, sometimes perplexing space. If our
goal is to find the best solutions for them, our most elementary obligation
is to follow the trends and directions, and to re-educate and improve ourselves
Our objective is to incorporate all events we encounter in the course of work to our quality system with the same commitment and approach we applied, when building and operating it."
Quality policy text introduced in the quality management
manual of ELMO Intermédia Kft.
"Long-term effective operation of ELMO Intermédia Kft. can only be ensured
by aligning the level of our services and products to the current needs of
the domestic and international market. Maintenance and improvement of our
company's reputation and market position is guaranteed by the provision of
the required quality and effective quality management, therefore we focus
on all activities that help us in achieving our objectives by continuously
improving the quality, the quality management system, as well as the product
manufacturing and service provision culture..."